Refund policy

Return & Refund Policy

Effective Date: October 26, 2026

At Laskin Skin Centre, your satisfaction and confidence in our skincare products are important to us. We are committed to providing high-quality professional skincare products and personalized guidance.

To ensure product safety and quality, the following return and refund policy applies to purchases made through Laskin Skin Centre.

30-Day Product Return Policy

We accept returns of eligible skincare products within 30 days of confirmed delivery, provided the following conditions are met:

  • Products must be unopened and unused.

  • Products must be in their original packaging, with all seals intact.

  • Products must be in their original, resalable condition.

  • Proof of purchase is required.

To request a return, please email info@laskinskin.com with your order number and reason for the return.

All returns must be authorized by Laskin Skin Centre before merchandise is shipped back.

Non-Returnable Products

For health, hygiene, and product integrity reasons, we cannot accept returns of:

  • Opened or used skincare products, except when damaged or defective

  • Products with broken or removed safety seals, except when damaged or defective

  • Products damaged through improper use, handling, or storage

  • Gift cards

  • Services, consultations, or treatment appointments

Individual skin responses and results may vary. We encourage customers to contact our team for professional guidance when selecting skincare products.

Damaged, Defective, or Incorrect Products

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible at info@laskinskin.com.

Include:

  • Your order number

  • A description of the issue

  • Clear photographs of the product and packaging, when applicable

Our team will review your claim and arrange an appropriate replacement or refund when approved.

Damaged, defective, or incorrectly shipped products are not subject to the unopened-product requirement. Nothing in this policy limits rights or remedies provided by applicable law.

Return Shipping

Customers are responsible for return shipping costs on standard product returns.

If a return is approved because of a damaged, defective, or incorrectly shipped product, Laskin Skin Centre will cover reasonable return shipping costs or provide an alternative resolution.

Original shipping charges are generally non-refundable for standard returns, except where required by law or when the return results from our error.

Refund Processing

Once an authorized return is received and inspected, we will notify you of its approval or rejection.

Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Products returned without authorization or that do not meet the stated eligibility requirements may be declined.

Consultations, Treatments & Appointments

Skincare consultations, professional treatments, and appointment-related fees are separate from our retail product return policy.

Payments for completed services are non-refundable.

Any applicable cancellation, rescheduling, or no-show conditions will be communicated during the appointment booking process.

Skincare Support

Your skin health and experience matter to us.

If you have concerns about a purchased product, please contact our team. Our Skin Coaches may assist with product usage, application techniques, skincare routines, and personalized recommendations.

Skincare guidance does not automatically qualify a product for a return or refund.

Contact Information

Laskin Skin Centre
5349 E. Broadway Boulevard, Suite 12
Tucson, AZ 85711

Phone: (520) 612-2127
Email: info@laskinskin.com
Website: https://www.laskinskincentre.com

We encourage customers to contact us with any concerns so we can work toward an appropriate resolution.